ജപ്പാനില്‍ ഓട്ടോമൊബൈൽ സര്‍വീസ് & കസ്റ്റമർ സപ്പോർട്ട് അസോസിയേറ്റ് ഒഴിവ്

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Automobile Service and Customer Support Associate for JAPAN

Overseas Development and Employment Promotion Consultants (ODEPC) hiring Automobile Service and Customer Support Associate for JAPAN. The requirement is for an automobile maintenance company in Japan that has been in business for 52 years. Based in Sapporo, six stores are operated by about 80 automotive professionals who support each other like a family. The feature is that we have a system that can provide one-stop support for all aspects of your car life, from car purchase to leasing, automobile insurance, vehicle inspection and maintenance, repairs, and response in the event of an accident. The client is hiring Automobile Service & Customer Support Associate as a part of their Service & maintenance department. Given below are the specifications pertaining to requirements and benefits.

  • Offered Salary: 200,000 Japanese Yen
  • Gender: Preference male
  • Industry: TECHNICIANS
  • Experience: 2 years
  • Qualifications : Engineering degree
QueriesResponse
Job LocationJAPAN
Workplace·   One of the factories in Sapporo City (Hokkaido Prefecture where is the northernmost part of Japan) ·   This is a beautiful area in Japan – A Bit colder and known for Winter Festivals
Category or TradeAutomobile Service G Customer Support Associate
No. of Openings20
Min. Required ExperienceHands-on (practical) experience in car repair and maintenance is NOT mandatory, but is a Bonus point
Required Qualification·   A graduate or engineering degree in automobile maintenance from a recognized college or university in India or globally. ·   Graduate / Engineer from Mechanical Engineering, Precision Machinery, Construction Machinery, Mechanical Electrical Engineering, Electrical Engineering, Electronics, Automotive Engineering, Automotive Maintenance. ·   Prefered from Automotive background – higher chances of selection ·   Decent Communication Skills
Age LimitBelow 30 Years
Monthly Salary200,000 Japanese Yen
Duty HoursFixed: 8:30 AM – 5:30 PM daily, with a 75-minute break
Average Overtime20 hours per month (Overtime hours are compensated at a rate of 125% of the employee’s regular hourly wage OR the company policy whichever is applicable)
  Working Days·   Two days off per week ·   Wednesday is a fixed holiday; others are based on shifts. ·   8~10 days off per month
Annual Holidays105 days a year
Number of Paid Vacation10 days for the first year, after 6 months of the employment
Housing AssistanceEmployer will assist in finding; however, candidate has to pay for Accommodation
Commuting allowanceup to 15,000 Yen/month on submission of bills
  Insurance Coverage·   Welfare Pension ·   Employment Insurance ·   Health Insurance ·   Workers’ Compensation Insurance
Contract PeriodThe candidate shall be on a Contract period for 1 year, and based on his performance, he may be confirmed on Full Time Employment after 1 year
Probation period3 months
Salary IncrementsOnce a year in October (depends on the performance of the candidate)  
Bonus·   This is over and above the monthly salary. ·   Bonus is usually paid Twice a year (July and December) *2023 average bonus was equivalent to 2.5 months’ salary. ·   Bonus payment depends on the joining date (Pro-rata bonus), individual performance in the company and the overall Company’s performance.
Relocation allowance100,000 Yen is paid at the time of the first paycheck. (However, if the employee resigns within six months of joining the company, he needs to refund back this relocation assistance.)
Criteria for becoming Full time employeeOne of the main aspects is to achieve the level of N4 Japanese within 1 year after joining the firm, apart from overall performance etc
Language RequiredThe candidate must have N5 Japanese language proficiency before joining the employer in Japan
Japanese language training duration3 Months (the candidate must study N5 in India)
Japanese language course feeINR 30,000/- + applicable taxes
Visa process feeThe candidate will bear this cost.
Joining air ticketJoing Ticket Amount will be reimbursed by employer after joining
Job Responsibilities·   This job will play a crucial role in maintaining vehicle safety and performance, with responsibilities ranging from simple maintenance tasks to complex diagnostic and repair work. ·   The job requires a blend of technical knowledge, practical skills, and a good understanding of the latest advancements in vehicle technology, with a willingness to learn further. ·   The job primarily involves Car / Automobile Maintenance jobs, however In addition, the candidate will also be involved in the Customer Support Management team that involves managing the Customer Visits and interacting with them, assisting in the Sales Support and Marketing activities for the Customer.
Service Maintenance tasks·   Perform thorough inspections to identify issues in vehicle systems, including engines, transmission, brakes, and electrical components. ·   Test drive vehicles to diagnose mechanical and electronic issues. ·   Repair or replace malfunctioning parts such as engines, transmissions, brakes, steering systems, and exhaust components. ·   Perform routine maintenance, including oil changes, tire rotations, and fluid replacements. ·   Repair electrical systems, including batteries, alternators, lights, and wiring. ·   Conduct repair work on air conditioning systems, cooling systems, and fuel systems. ·   Perform regular inspections and preventive maintenance to avoid breakdowns and prolong vehicle life. ·   Recommend and implement scheduled services like fluid checks, filter replacements, and battery servicing. ·   Operate hand tools, power tools, and specialized diagnostic equipment. ·   Use lifts, jacks, and hoists to safely repair and maintain vehicles. ·   Conduct safety inspections to ensure vehicle compliance with legal and performance standards.
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